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Archive for March, 2008

As a result of lessons learned the hard way throughout my career and in my personal life, I’ve learned to stop worrying about perfection. In the business world, perfectionism leads to “analysis paralysis” — the lack of action due to too much information. In everyday tasks, perfectionism is the precursor to procrastination. The fear of [...]

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Betty Crocker vs. The Colonel

At the IA Summit this year, an area of the conference will be devoted to showcasing project artifacts: The Wall of Deliverables. It’s a fantastic idea — I love the concept of hundreds of practitioners sharing their best work, learning from each other, and advancing the craft.
But there’s a dark side to the Wall of [...]

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Never underestimate the power of a well-designed, informative, visually-appealing document. I’ve learned that if there’s something needs to be communicated and evangelized across an organization, it helps to use a format that pleases the eye from any distance — across the room, at arm’s length, or up close. Provide a concise, at-a-glance summary, but pack [...]

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As a user experience architect, it’s always disappointing to see my wireframes implemented as graphic design with little more than a color treatment.
Such a site went live the other day. While I congratulate the client and their army of content editors on implementing the usability guidelines and content strategy that our team recommended, the visual [...]

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