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Archive for the 'IA/UX' Category

Treat your site like a hyper-local, self-sustainable, fertile permaculture.

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I wrote an article about InfoCamp 2007 for the June/July ‘08 issue of the ASIS&T Bulletin. It tells the story of how we came up with the idea, some of the lessons we learned, and our plans for the future.
We tried to apply user-centered design principles to our conference planning process — hopefully, that message [...]

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Interactive Strategy

New blog post about strategy and interaction design over at the ZAAZ Blogs.

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My wife and I are in the process of re-designing our yard, since we need to take care of some urgent drainage and landscaping issues. Last night, we spent the entire evening poring over garden design books, most notably Ann Lovejoy’s Organic Garden Design School and Jacke & Toensmeier’s Edible Forest Gardens.
I was struck by [...]

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The Blended Agenda Matrix

At the 2008 IA Summit in Miami this last weekend, I and 40 other user experience practitioners showcased their work on the first annual Wall Of Deliverables. Conference attendees then voted on the entries. The deliverable I submitted, ZAAZ’s Blended Agenda Matrix, won 2nd place!
I’ve posted a blog entry about the Blended Agenda Matrix and [...]

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The myth of the noble user

Every time I venture into the wide world beyond my daily haunts, I encounter people that, to put it bluntly, annoy the hell out of me. You know them: the “other” people, the ones who litter, talk on their cellphones while driving, drive atmosphere-polluting behemoths, snore loudly in airplanes on red-eye flights, actually enjoy watching [...]

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On strategy

I’ve been realizing more and more that the crucial role user experience architects play in the software and web design process is that of a strategist. So I started reading up on strategy.
What I found is that, contrary to the paper-thin plots in movies, strategic planning does not happen in a subterranean room filled with [...]

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As a result of lessons learned the hard way throughout my career and in my personal life, I’ve learned to stop worrying about perfection. In the business world, perfectionism leads to “analysis paralysis” — the lack of action due to too much information. In everyday tasks, perfectionism is the precursor to procrastination. The fear of [...]

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Betty Crocker vs. The Colonel

At the IA Summit this year, an area of the conference will be devoted to showcasing project artifacts: The Wall of Deliverables. It’s a fantastic idea — I love the concept of hundreds of practitioners sharing their best work, learning from each other, and advancing the craft.
But there’s a dark side to the Wall of [...]

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Never underestimate the power of a well-designed, informative, visually-appealing document. I’ve learned that if there’s something needs to be communicated and evangelized across an organization, it helps to use a format that pleases the eye from any distance — across the room, at arm’s length, or up close. Provide a concise, at-a-glance summary, but pack [...]

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